Returns

Returns are free. If you are not happy with your purchase, simply return your unused items in the original packaging for a full refund, free of charge. You will be refunded to the original payment method within 5 business days of the goods being returned to our warehouse. Please allow up to 5 additional business days for the refund to show back on the original payment method.

Please note that our returns are now paperless. You will no longer receive a dispatch note. 

Online orders:

Please return full-priced items within 28 days and sale items within 14 days from the date you received them.

Need help?

If you have any issues returning an item, please email us customer.experience@shuclub.co.uk