Returns
Returns are free
If you are not happy with your purchase, simply return your unused items in the original
packaging, free of charge, for a full refund. You will be refunded to the original payment method within 5 business
days of the goods being received back into our warehouse. Please allow up to 5 additional business days for the
refund to show back on the original payment method.
Please note, our returns are now paperless. You will no longer receive a dispatch note.
Online orders:
Please return full priced items within 28 days, and sale items within 14 days from when you
received them.
If you have any issues returning an item, please email us customer.experience@shuclub.co.uk